Terms and Conditions for Emerald Voyage
Welcome to Emerald Voyage! These Terms and Conditions govern your use of our online platform and the services we provide, including bespoke travel itineraries, cultural tours, adventure holidays, corporate retreats, luxury accommodation booking, and local experience curation in Ireland. By accessing or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By accessing and using our site and services, you signify your irrevocable acceptance of these Terms and Conditions. If you do not agree to these terms, you must not use our services. We reserve the right to modify these terms at any time, and your continued use of our services after such modifications will constitute your acceptance of the new terms.
2. Our Services
Emerald Voyage specializes in curating unique travel experiences within Ireland. Our services include, but are not limited to:
- Bespoke travel itinerary design.
- Organisation of cultural tours and historical explorations.
- Planning of adventurous holidays and outdoor activities.
- Facilitating corporate retreats and incentive travel.
- Booking of luxury accommodations.
- Curation of authentic local experiences.
All services are subject to availability and the specific terms and conditions of our partners and suppliers.
3. Booking and Payments
Details regarding booking procedures, payment terms, deposit requirements, and final payment schedules will be provided at the time of inquiry or booking confirmation.
- A non-refundable deposit may be required to confirm your booking.
- Full payment is typically required a specified number of days prior to the commencement of services.
- Prices are quoted in Euro (€) unless otherwise specified.
4. Cancellation and Amendments
Cancellation policies vary depending on the specific services booked and the terms of our suppliers.
- Cancellation requests must be submitted in writing.
- Refunds, if applicable, will be processed according to the specific cancellation policy for your booking, which may include forfeiture of deposits or a percentage of the total cost.
- Amendments to bookings are subject to availability and may incur additional charges.
5. Travel Insurance
We strongly recommend that all clients obtain comprehensive travel insurance at the time of booking. This should cover cancellation, medical expenses, personal accident, personal liability, loss of luggage, and other unforeseen eventualities. Emerald Voyage is not responsible for any costs incurred due to your failure to secure adequate travel insurance.
6. Client Responsibilities
It is your responsibility to ensure you have valid passports, visas, and any other necessary travel documents for your trip to Ireland.
- You must comply with all local laws and regulations during your travels.
- You are responsible for your own health and safety, and for informing us of any special requirements or medical conditions prior to booking.
- Any disruptive or unsafe behavior may result in the termination of services without refund.
7. Limitation of Liability
Emerald Voyage acts as an agent for various third-party suppliers (e.g., hotels, transport providers, tour operators). While we exercise due care in selecting our partners, we cannot be held responsible for any loss, damage, injury, delay, or irregularity that may be occasioned by any act or omission of these third parties. Our liability for any claim arising out of or in connection with the services provided, whether in contract, tort, or otherwise, shall be limited to the amount paid by you for the specific service from which the claim arose.
8. Intellectual Property
All content on our site, including text, graphics, logos, and images, is the property of Emerald Voyage or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from any content without explicit written permission.
9. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of Ireland. Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Ireland.
10. Contact Information
If you have any questions or concerns about these Terms and Conditions or our services, please contact us at:
Emerald Voyage
38 Ormond Quay Lower,
Dublin 7,
Dublin, D07 V9W4,
Ireland